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FEATURES & SETTINGS

Import reviews from Dhgate to your Shopify store

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You can import DHgate reviews into Shopify with the Editorify Chrome extension, with the photos and videos buyers attached to them. DHgate sellers ship worldwide, so most reviews are already in English. DHgate is not covered by the Free plan; reviews, review photos and videos need Premium ($9.95/month) or higher.

What DHgate reviews look like

DHgate reviews come from buyers in many countries, and a large share talk about delivery time, tracking or the seller’s replies. Those are about the DHgate order, not about the product your customer will receive from you. Pick reviews that describe the item, and skip the ones that only rate shipping.

Import DHgate reviews

  1. Subscribe to Premium or a higher plan if you are on the Free plan. The Free plan imports from AliExpress only. See How to change plan.

  2. Install the Editorify Chrome extension and sign in to your Editorify account.

  3. Open the DHgate product page you want to import reviews from and let it finish loading.

  4. Click the Editorify icon in the Chrome toolbar, then click Scan this page.

    The Editorify menu on a product page, showing Product page detected, Ready, and the Scan this page button

  5. Pick the reviews in the review editor. Tick them one by one, or click Pick best to select every 4★ and 5★ review with text.

    The Editorify review editor after Pick best, with 24 reviews ticked and an Import 24 reviews button

  6. Click Choose in the Import to card and pick the Shopify product the reviews should go to. The closest title is listed first.

    The Import to list with the best-matching store product at the top

  7. Click Import. The menu shows how many reviews were imported, with View product, Edit in Editorify and Dashboard.

    Import result: 24 reviews imported, with View product, Edit in Editorify and Dashboard buttons

The screenshots show an AliExpress listing. The extension works the same way on DHgate.

Every option in the review editor, including filters, editing and settings, is covered in How to pick, filter and edit reviews before you import.

Review photos and videos

Photos and videos that DHgate buyers attached to their reviews import together with the review on paid plans. Click Photos in the review editor to see only the reviews that have them. They show on your product page inside the review they belong to. The supplier's own product video and images are on the Product media tab: see How to import videos to your store.

Tips for DHgate

  • In the review editor’s Filters, add "shipping" and "seller" under Hide reviews with before you pick.

  • Add "DHgate" and the seller’s store name to the keyword blacklist so reviews that name them stay hidden on your store.

  • Use the star filter (Premium and above) to keep low-rated shipping complaints out of your widget.

FAQ

Do DHgate review videos need a separate plan?

No. Premium covers reviews, review photos and review videos from DHgate.

The extension shows nothing on a DHgate page. What now?

Reload the page, wait for it to finish loading and click the Editorify icon again. For any message the extension shows, see Extension messages and how to fix them.

Still stuck? Contact support or email support@editorify.com.