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Import reviews from Taobao to your Shopify store

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Editorify imports Taobao reviews into your Shopify store through its Chrome extension. Taobao is a Chinese marketplace, so its reviews are almost always written in Chinese; translate them in the review editor before you import. Taobao is not part of the Free plan: reviews, review photos and videos need Premium ($9.95/month) or a higher plan.

Translate Taobao reviews first

Your customers need to read the reviews, so get the language right before you click Import. Every paid plan includes AI translation in the review editor: pick the reviews and click Translate, and they are rewritten in the language you set under Translate to. See How to translate reviews with AI before you import. You can also right-click the page and use Chrome’s Translate to English before you scan. The Chinese reviews guide compares both.

Import Taobao reviews

  1. Subscribe to Premium or a higher plan if you are on the Free plan. The Free plan imports from AliExpress only. See How to change plan.

  2. Install the Editorify Chrome extension and sign in to your Editorify account.

  3. Open the Taobao product page you want to import reviews from and let it finish loading.

  4. Click the Editorify icon in the Chrome toolbar, then click Scan this page.

    The Editorify menu on a product page, showing Product page detected, Ready, and the Scan this page button

  5. Pick the reviews in the review editor. Tick them one by one, or click Pick best to select every 4★ and 5★ review with text. For reviews in another language, click Translate to turn them into your store’s language first (paid plans).

    The Editorify review editor after Pick best, with 24 reviews ticked and an Import 24 reviews button

  6. Click Choose in the Import to card and pick the Shopify product the reviews should go to. The closest title is listed first.

    The Import to list with the best-matching store product at the top

  7. Click Import. The menu shows how many reviews were imported, with View product, Edit in Editorify and Dashboard.

    Import result: 24 reviews imported, with View product, Edit in Editorify and Dashboard buttons

The screenshots show an AliExpress listing. The extension works the same way on Taobao.

Every option in the review editor, including filters, editing and settings, is covered in How to pick, filter and edit reviews before you import.

Review photos and videos

Photos and videos that Taobao buyers attached to their reviews import together with the review on paid plans. Click Photos in the review editor to see only the reviews that have them. They show on your product page inside the review they belong to. The supplier's own product video and images are on the Product media tab: see How to import videos to your store.

Choosing which reviews to keep

Taobao reviews tend to be short and sometimes mention the shop, delivery inside China or a coupon. Even after translation these read oddly to your customers, so leave them out and keep the ones that describe the product. Reviews with photos are often the most convincing; the Photos filter shows only those.

FAQ

Do I need to read Chinese?

No. Use the extension’s AI translation on any paid plan, or translate the page in Chrome, then pick reviews in English.

Which plan do I need for Taobao?

Premium or higher. The Free plan covers AliExpress only.

Still stuck? Contact support or email support@editorify.com.

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